Fire Protection Service Corporation and its companies (Mountain Alarm, Kenco Security, Link Interactive, and CopperState Fire Protection) are continuing to closely monitor the impacts of COVID-19 in each of our local markets throughout the United States. We have aggressively taken steps to ensure the health and safety of our employees, customers, and the communities we serve.
Thanks to the advancement of technology over the past few years, our staff can work remotely when needed due to natural disasters, family emergencies, government regulations, or other mandated shutdowns. During the prolonged Coronavirus crisis, we will continue to successfully practice these measures. Our branch offices remain open to support and serve you. Each of our local General Managers are closely monitoring the guidance of their local government and health officials and are responding accordingly.
Rest assured that customer service and alarm operators continue to answer your calls as well as receive and respond to alarm events. In addition, our team of over 135 technicians continue to install and service your life safety systems. We also have the ability to provide assistance including troubleshooting and resolving issues via phone and other technological solutions.
Thank you again for trusting us with your safety and security. As an essential business, we remain committed to fulfilling the promise we made to you when you became one of our loyal customers. As always, please reach out to our teams with any questions you may have.
By Eric Garner, CEO & President