Mountain Alarm Offers Alarm Validation through Chat
Why Chat
Your alarm goes off, but you can’t answer the phone–what do you do? Our Chat feature allows you to quickly confirm or disregard alarms with your contact list via text without having to answer the phone. It reduces the potential for false alarm dispatches and allows you to communicate in the way you prefer.
How it Works
A link is sent to you via text that creates a secure chat group with all members on your contact list to validate an alarm. Members in the group chat can then text one another to determine if dispatch is needed. It’s fast, effective, and simple. To Verify a false alarm, you can simply select the Dismiss option or to request dispatch click the red Dispatch button and enter your verbal password/code.
Our monitoring centers utilize the most advanced monitoring technology available with three state-of-the-art, fully redundant call centers for 24/7 monitoring safety. We are UL Listed, FM Approved, and 5-Diamond Certified, exceeding all standards of excellence in the monitoring industry. You can rest assured that our friendly, highly skilled operators will respond promptly to every signal.
Call us today at 1-888-349-3455 to learn more about our systems and how the industry’s best monitoring technology and features set us apart.